SALE

Save up to $250* on select Neato intelligent robot vacuums while supplies last!

Learn More

Your cart

Subtotal

Taxes and shipping calculated and discount codes entered at checkout Place your order Continue shopping

Robots Ship Free

30 day risk-free trial

24/7 Customer Support

SEARCH THE KNOWLEDGEBASE

How can we help?

Find answers to frequently asked questions and other how-to information for Neato robot vacuums and accessories.

How do I clean the drop sensors?

The drop sensors detect stairs and ledges so the robot will avoid them. To clean the drop sensors, follow these steps:

  1. Turn your vacuum upside down.
  2. Insert a cotton swab into the drop sensor window area.
  3. Lightly clean the surface with the swab.

XV_Drop_sensor_window_locations2.png

Botvac Series:

Let’s keep in touch

Join our mailing list for exclusive offers and news about products from Neato.

Compare Robot Vacuum models

Add at least two models to compare features

Compare selected
Can we help?