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Toll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7
+86 400 120 3547 周一至周五 上午9:00 -下午6:00
24/7 Chat and email form below are available in English
+45 6 991 8575 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
24/7 Chat and email form below are available in English
+358 9 4245 1981 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
+33 9 75 18 02 94 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
0800 1802155 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
+354 800 7670 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
+353 (76) 680 5619 24/7 *Charges may apply please check with provider
+39 02 94755004 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
お電話ください +81(0)800-222-0558 月曜日から金曜日 09:00 to 17:00
24/7 Chat and email form below are available in English
+31 85 888 47 40 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
New Zealand Toll free:+64 800 700 114 24/7
+47 8 5295 491 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
24/7 Chat and email form below are available in English
24/7 Chat and email form below are available in English
+34 518 888 629 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
+46 8-446 835 73 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
+41 43 508 31 46 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider
United Kingdom +44 20 3318 2995 24/7 *Charges may apply please check with provider
USA Toll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7
Authorized International Support Partners
Argentina (+54)(11) 4707-3200 Aguas
China 400 120 3547
Indonesia +62-21-6631753 Unimarch
Israel +072-2210300 Effective Robotics
Lithuania 8-37 310959 UAB MECRO TECHNIKONAS
Malaysia & Thailand +603-7728-8166 Corvan Technology
Philippines +632-6348587 Focus Global Inc.
Russia 7-499-909-45-94 CleverClean
Singapore +65-6363-6566 Astell Asia Group
Taiwan +886-2-2995-9258 Quoview Technology Inc.
Vietnam (+84) 938336633 Vietnam Robotics.,Ltd.
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Can’t talk right now? Fill out the form below to reach a Neato Customer Care representative via email. We are ready to answer any questions you might have about your Neato robot vacuum.
What do you need help with?
Find answers to frequently asked questions and other how-to information for Neato robot vacuums and accessories.
Quick how-tos
Watch how-to videos for instructions on operating your Neato intelligent robot vacuum, using your Neato app, and more.
Warranty & repair
If your robot is out of warranty, contact a Neato-authorized repair center for support.